Dusted Charm

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ALWAYS FREE SHIPPING FOR ORDERS $100+

Shopping FAQs

Hello Lovely!!!  We are so glad you are here. Here are a few FAQS that will help make your Dusted Charm shopping experience easy.


HOW DO I SHOP WITH DUSTED CHARM?

The easiest way to start shopping is to DOWNLOAD our FREE APP from your appropriate app store. 

      ❣️ Apple Phones - Search Dusted Charm in Apple App Store

      ❣️ Android Phones - Search Dusted Charm in Google Play Store

You can also shop with us

     ❣️ ONLINE at www.dustedcharm.com 

     ❣️ LIVE STYLE SHOWS hosted on the Dusted Charm VIP Facebook Group Page & in our FREE APP.  Live Style Shows are hosted every Wednesday and Sunday at 8PM CST featuring on trend styled looks and deals.  Download the Dusted Charm APP and request to join the Dusted Charm Facebook VIP Group Page!  Don't forget to enable APP & Facebook notifications for all things DC so you don't miss out!!   


HOW DO I REGISTER OR ACCESS MY COMMENTSOLD ACCOUNT AND SHOPPING CART? 

To register and/or access your comment sold account/shopping cart click here


HOW MUCH & HOW LONG FOR SHIPPING?

Shipping is ALWAYS FREE for purchases of $100(after tax) or more!  For subtotals below $100 shipping is $4 for the first item and $2 for each additional item up to a maximum of $12. 

We currently ship in the US only via USPS priority mail. Tracking will be emailed to the address you registered with once your item is sent. (Make sure to check your spam folder)

Our current ship time is 1-2 BUSINESS days from date your order is placed. 


DO YOU ACCEPT RETURNS? 

Absolutely!  It is important to us you love your DC purchase.  Click here for the full scoop on acceptable returns.


HOW DO I KNOW WHAT SIZE TO PURCHASE? 

We do our best to accurately describe the material and fit of each piece on various body styles in all product listings, fit videos and in live shows to help you feel confident in determining the appropriate size to order.  Click here for general sizing guidelines.


DO YOU OFFER LOCAL PICKUP?

We absolutely do!! We are located in Council Bluffs, Iowa and have a retail store if you prefer local pickup. For hours and directions to our storefront click here.


WHO DO I CONTACT IF I STILL HAVE A QUESTION?

Serving our customers is our #1 priority.  Simply email us dustedcharm@gmail.com and a member of our team will get back to you within 24 business hours Monday-Friday. (Please include your order number if applicable)